Keeva Travel

Keeva Travel is a proudly independent, family-owned travel agency with over 20 years of expertise in the travel industry. Specialising in medium to long-haul journeys, Keeva Travel serves both consumer and corporate clients, offering unparalleled service and carefully crafted travel experiences.

With a focus on personalised service and attention to detail, Keeva Travel sought a comprehensive travel agent software solution which would further enhance customer satisfaction and streamline their internal operations.

To uphold their reputation for excellence and enhance their service delivery, Keeva Travel recognised the need for a robust and versatile itinerary software solution which would work alongside and/or integrate their other business-critical travel software. Their requirements were clear:

• An itinerary builder tool that would enable the team to create visually stunning and comprehensive PDF and digital itineraries quickly.
• Providing guests, both consumer and corporate, with easy access to their itineraries and travel documents on the go through a branded travel app.
• Travel software that could support an increasing workload, an expanding client base and enhance the travel planning process as their own business evolved.
• The ability to include business-specific itinerary elements to meet the unique needs of their corporate travellers.
• The best software for independent travel agencies.

After evaluating their options, Keeva Travel chose the TripMapper for Business software to meet their needs. The platform offered a comprehensive suite of features which aligned with Keeva Travel’s goals:

• TripMapper’s platform strikes a great balance between usability and aesthetics, enhancing the itinerary experience for both Keeva’s team and their clients.
• The TripMapper web and mobile app ensure Keeva’s clients can access their digital itineraries, travel tickets, and other essential documents anytime, anywhere, with ease.
• With TripMapper, making changes to itineraries is quick and easy, ensuring that Keeva Travel can respond to the evolving needs of their clients.
• By streamlining workflows and using Zapier integration, the platform empowers Keeva’s team to focus on what they do best—delivering exceptional service.
• A travel software company that values client feedback and demonstrates a commitment to improvement by adapting to evolving needs and enhancing its offerings.

Since implementing TripMapper for Business, Keeva Travel has successfully optimised their operations, enhanced customer satisfaction, and positioned themselves for continued growth. The platform’s innovative features have enabled Keeva Travel to maintain their high standards of service while embracing new efficiencies and capabilities.