ExploreZanzi.com

ExploreZanzi.com create soul-enriching, tailor-made experiences to Zanzibar. They are a sustainable and experience-led travel company that presents the best of what the beautiful island offers in a truly unique way. 

Their passionate team use their extensive knowledge of Zanzibar’s vibrant culture, history and natural beauty to craft tailor-made itineraries for their guests with a focus on cultural immersion and community engagement.

Partnering with TripMapper for Business, ExploreZanzi.com has embraced innovative travel software to streamline its operations and elevate the personalisation of its itineraries.

For ExploreZanzi.com, guest satisfaction isn't just a buzzword; it underpins everything they do. Their team goes to great lengths to plan every detail of their clients’ Zanzibar itinerary to ensure an unforgettable experience. Whether travellers wish to unwind on Zanzibar’s white sandy beaches, sail in the turquoise-blue Indian Ocean, explore dense mangroves and undiscovered coves, indulge in traditional Zanzibari cuisine or partake in community development work, the team are ready to create the perfect Zanzibar itinerary.

ExploreZanzi.com required travel planning software which would:

• Help streamline their internal process so the team could work faster and more dynamically.
• Have the ability to easily create engaging and aesthetically pleasing digital and PDF travel quotations and itineraries to impress and excite their clients.
• Have a visually appealing and intuitive interface that enhances user experience, both for the ExploreZanzi.com team using the software daily and their clients.
• Reflect the team’s meticulous approach of ensuring quality service delivery.
• Provide the best bespoke travel quotation and travel planning tools making it as easy as possible for their team to create their highly customised itinereries.

The TripMapper for Business platform provided ExploreZanzi.com with comprehensive end-to-end travel planning software to enhance their team’s travel planning workflow and to impress their clients:

• An intuitive itinerary builder, empowering the ExploreZanzi.com team to easily create and share beautiful travel quotations/proposals and upcoming itineraries, in PDF and digitally, streamlining their workflow. The itinerary builder offers a wealth of functionality, including adding times, costs, statuses, map locations, notes, attachments, and more.
• A traveller mobile app that provides ExploreZanzi.com’s clients with convenient, on-the-go access to their itineraries and travel tickets. Creating interactive client itineraries further enhances the customer experience.
• Advanced analytics and reporting features which allow the team to quickly and easily export the data they require, from traveller and supplier information to financial information.
• A platform which allows for brand customisation to help reinforce ExploreZanzi.com’s branding.
• Cost management functionality which allows the team to add their costs and desired margin, with TripMapper calculating the total client price.

By using TripMapper for Business, ExploreZanzi.com has adopted software which has streamlined their team’s workflow and reinforced their commitment to providing great customer service, in turn enhancing the travel planning process and the overall client experience.